TERMS AND CONDITIONS
40 Minutes Fix – 40minutesfix.com
Last updated: 1 November 2026
1. Introduction
Welcome to 40 Minutes Fix.
These Terms and Conditions govern your access to and use of https://40minutesfix.com.
40 Minutes Fix operates an online marketplace that connects customers with independent vendors, sellers, stores and service providers.
By accessing, registering on or using our website, you agree to these Terms and Conditions. If you do not agree, please do not use the platform.
2. About Our Marketplace
40 Minutes Fix provides an online platform where users can:
- Browse and purchase products.
- Discover independent vendor stores.
- Register as vendors and sell products.
- Find service providers.
- Advertise products and services.
- Contact vendors and service providers.
40 Minutes Fix provides the marketplace infrastructure. Unless expressly stated otherwise, vendors and service providers operate independently and are responsible for their own products, services and business activities.
3. User Accounts
Users may need to create an account to access certain website features.
You agree to:
- Provide accurate and current registration information.
- Keep your login details confidential.
- Be responsible for activity conducted through your account.
- Notify us if you suspect unauthorised access.
- Avoid creating accounts for fraudulent or misleading purposes.
We may restrict or suspend accounts involved in fraud, abuse, misleading activity or violations of these Terms.
4. Vendor Registration and Responsibilities
Vendors must provide accurate information when registering and creating stores.
Vendors are responsible for:
- Providing accurate product descriptions and photographs.
- Setting truthful prices.
- Maintaining accurate stock information.
- Responding to customer enquiries.
- Processing orders responsibly.
- Communicating delivery arrangements.
- Complying with applicable consumer, tax and business laws.
- Respecting customers’ personal information.
- Offering products they are legally permitted to sell.
Vendors must not advertise counterfeit, stolen, prohibited, dangerous or misleading products.
40 Minutes Fix may review, reject, suspend or remove listings that violate our policies or applicable law.
5. Products and Orders
Product information, availability, prices and descriptions are provided by the relevant vendors.
Customers should review product details before ordering.
Submitting an order does not necessarily guarantee acceptance or availability. Orders may be subject to vendor confirmation, stock availability and successful payment.
Customers should contact the relevant vendor or our support team regarding order problems.
6. Payments
Payments on the marketplace may be processed through Paystack and other payment methods that we officially make available.
Users must provide accurate payment information and use authorised payment methods.
Payment processing may be subject to the terms of the relevant payment provider.
Customers should not send payment to unofficial accounts claiming to represent 40 Minutes Fix or its vendors.
7. Vendor Earnings and Withdrawals
Vendor earnings, balances, commissions, withdrawal eligibility and applicable charges are subject to the marketplace’s published vendor payment arrangements.
Vendors are responsible for maintaining accurate payout information.
Withdrawal requests may be subject to verification, processing times, applicable charges and security checks.
40 Minutes Fix may investigate suspicious transactions or temporarily restrict withdrawals where reasonably necessary to protect users and the platform.
8. Delivery and Fulfilment
Vendors are responsible for communicating accurate delivery arrangements and fulfilling accepted orders.
Delivery costs, estimated delivery times, collection arrangements and other conditions should be clearly communicated before purchase.
40 Minutes Fix is not automatically responsible for delays, losses or failures caused by independent vendors or delivery providers, subject to applicable law and any responsibilities we expressly accept.
9. Returns, Refunds and Cancellations
Returns, refunds and cancellations are subject to our Refund and Returns Policy, the relevant vendor’s stated terms and applicable consumer protection laws.
Customers should report order problems promptly and provide relevant order information.
Nothing in these Terms removes consumer rights that cannot legally be excluded.
10. Service Providers
Service providers may publish listings describing their services, prices, locations and contact information.
Service providers are responsible for:
- The accuracy of their listings.
- The quality and legality of their services.
- Communicating service conditions and prices.
- Obtaining necessary licences or qualifications.
- Honouring agreed appointments and arrangements.
- Treating customers fairly.
Customers should independently verify service-provider credentials and agree on important details before engaging a service.
11. User Conduct
Users must not:
- Commit fraud or impersonate another person.
- Publish false, misleading or unlawful content.
- Harass, threaten or abuse other users.
- Upload malicious software or harmful files.
- Attempt to gain unauthorised access to the website.
- Manipulate reviews, ratings or transactions.
- Use the platform for illegal activities.
- Collect or misuse another user’s personal information.
We may remove prohibited content and restrict accounts involved in such conduct.
12. Reviews and User-Submitted Content
Users must ensure that reviews, comments, photographs and other submitted content are genuine, lawful and accurate.
Fake reviews, misleading ratings, impersonation and abusive content are prohibited.
By submitting content, you grant 40 Minutes Fix permission to display and use it for operating and promoting the relevant marketplace features, subject to applicable law and your rights.
You remain responsible for the content you submit.
13. Intellectual Property
The 40 Minutes Fix name, branding, website design and original platform content are protected by applicable intellectual property laws.
Users and vendors must not copy, reproduce or misuse our branding or content without permission.
Vendors must ensure they have the necessary rights to publish product photographs, logos, descriptions and other materials they submit.
14. Privacy and Personal Information
Your use of the website is also governed by our Privacy Policy:
Customers acknowledge that necessary order information may be shared with the relevant vendor for order fulfilment.
All users must handle personal information responsibly and in accordance with applicable data protection requirements.
15. Third-Party Services
Our website may integrate third-party services, including payment providers, hosting providers and other technology services.
Those services may have separate terms and privacy policies.
40 Minutes Fix is not responsible for the independent operation of third-party websites or services, except where applicable law provides otherwise.
16. Suspension and Termination
We may restrict, suspend or terminate access to accounts or listings where users:
- Violate these Terms.
- Engage in fraudulent or unlawful activity.
- Threaten the security or operation of the platform.
- Repeatedly misuse marketplace services.
- Provide misleading registration or business information.
Where appropriate, we may request clarification or allow an opportunity to resolve a problem.
17. Limitation of Responsibility
We make reasonable efforts to maintain a functional and secure marketplace.
However, we do not guarantee uninterrupted access, error-free operation or the conduct of independent vendors and service providers.
To the extent permitted by law, 40 Minutes Fix is not responsible for losses arising solely from independent vendor conduct, inaccurate third-party listings or interruptions outside our reasonable control.
Nothing in these Terms excludes liability that cannot legally be excluded.
18. Changes to These Terms
We may update these Terms when our services, business operations or legal requirements change.
Updated Terms will be published on this page with a revised date.
Continued use of the website after changes take effect constitutes acceptance where permitted by law.
19. Governing Law
These Terms are governed by the laws of the Republic of Ghana, subject to applicable legal requirements and consumer rights.
Disputes should first be raised with 40 Minutes Fix for an opportunity to resolve them amicably. This does not prevent users from exercising their legal rights.
20. Contact Information
For questions about these Terms, contact:
40 Minutes Fix
Website: https://40minutesfix.com
Email: 40minutesfix@gmail.com
Telephone: 053 999 3734
Location: Zebilla, Upper East Region, Ghana